General Counsel

As Senior Vice President & General Counsel at Zendesk, you'll have the opportunity to be a strategic leader, trusted thought-partner, and sage advisor on legal and business issues. You’ll set the vision and leadership of Zendesk’s global legal strategy and services, and the management of risk throughout the organization.

Working closely with Zendesk's CEO, Chief of Staff and Board of Directors, you’ll help build the business and future of our company. You'll also help Zendesk address new and exciting legal issues as we grow in revenue, headcount, and complexity.

We are a strongly aligned management team and a collaborative and engaged Board of Directors!

Zendesk’s values of focusing on relationships, practicing empathy and humblidence (i.e., humble yet confident) underscore our culture and overall mission to enable all businesses to be the company their customers want them to be.

Responsibilities

Engage directly with executive leaders across Zendesk to understand company priorities and goals, trends in our business, and other issues facing our employees and business

Coordinate public company securities compliance and corporate governance

Lead company-wide regulatory compliance, including international regulatory matters

Lead all aspects of commercial contracts and technology transactions; privacy and data security matters; labor and employment and litigation matters; stock administration functions, as well as legal operations; intellectual property; real estate; mergers and acquisitions, joint ventures and other strategic partnerships and investments

Provide legal advice in thinking about new product development and market expansion both domestically and internationally

Ensure the availability and quality of proficient, timely legal services, processes, and systems across the company—including selection and retention of outside counsel

Develop creative, well-reasoned and analyzed solutions satisfying both business and legal interests,

Scale and develop the team of 20 professionals based globally

Qualifications & Skills

Strong academic credentials and J.D. from a nationally recognized law school

Current member in good standing of a state bar, preferably California

12+ years of experience leading the legal function and team as GC or DGC at a publicly traded technology company, preferably in SaaS, cloud, software, communications, etc.

Exercise outstanding judgment, legal reasoning, risk assessment, and business insight

Experience as leader of a legal professional team, with proven ability to build and grow legal talent

Ability to provide effective advice in the context of business objectives and to execute in a fast-moving culture

Ability to calibrate risk to support innovation while appropriately protecting the company

Skilled to optimally represent the company externally with regulators, business partners, and service providers

Have partnered with all levels and cross-functional partners, from executives and Board members to engineers

Strong communication and social skills, and team orientation

A bias towards action and the ability to work well in a fast-paced and constantly changing environment

We are an AA/EEO/Veterans/Disabled employer.